New whitepaper help global cities achieve smart city goals


The whitepaper highlights the company’s top ten factors which global cities should consider when deploying smart city technologies to achieve their smart city goals. The paper Smart City Strategy Success Factors defines a smart city or region that can increase its competitiveness and quality of life, efficiently use resources, and support economic sustainability by using technology and creativity to raise the IQ of the built environment.

The company says a smart city puts its citizens first, makes use of innovation to address the needs of its community and breaks down the barriers between agencies and departments; between people and the government.

The use of innovative technologies allows various sectors to share information and applications in innovative ways, resulting in multiple problems being solved. This, in turn, results in the realisation of financial benefits, cities become more sustainable and relationships between cities or companies with citizens and customers are improved.

In deploying a smart city initiative, cities should consider:

Putting stakeholder benefits on top: A strategy with clear benefits attributed to individual stakeholders is a success factor that will be notable in the continuous feedback received from the stakeholders, indicating the level of satisfaction or dissatisfaction of the smart city elements. Strategies that are developed based on real needs are more likely to have a measurable outcome.

Engagement and buy-in: Engagement and buy-in from city departments, regional stakeholders and businesses are critical for success. Engaging early and often sets the city apart as a leader. It also aligns with a common pillar for smart cities, enabling what is called “citizen connect.”

Regional alignment with a community focus: A smart city strategy should reinforce linkages and collaboration within the region as a whole.

Strategy momentum and foundational initiatives: A good strategy should identify early win-initiatives that create momentum. It should include foundational initiatives with clear implementation timescales.

Clarity: Strategies must include examples and outcomes that can be easily understood by residents and businesses. Public messaging and branding of a smart city strategy are key to support the focusing of initiatives and to remind staff and the public of the key reasons for undertaking projects.


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