Webinar recording: Managed services and metering insights to ensure maximum financial health for utilities in West Africa


A report from the Association of Nigeria Electricity Distributors (ANED) at the end of 2018 revealed that the Discos collected N422.5bn in 2018. This is up from N344.7bn in 2017, with the collection efficiency rising to 65% from 60%. Aggregate technical, commercial and collection (ATC&C) losses dropped to 49% from 54%. 

More recently, ANED reported that “The aggregate ATC&C loss KPI (moving average) keeps consistently improving and it is now at 43.3%, although again Ikeja Electric (IE) has achieved a new record of 20.6% and, in a commendable way, Kano has reduced almost 20 points of ATC&C losses in just two years.” 

If revenue collection from electricity sales start to fall owing to the ongoing global COVID-19 pandemic and proposed tariff increases, the impact will be devastating, and any ground gained will be lost.  During this session, we will showcase Conlog’s experience in assisting utilities in their pivot to digital transformation in a time of huge uncertainty and financial pressure. In addition, we will consider the importance of process management at the time of installation and how technology can facilitate seamless integration of meters into your network.

The session will highlight the importance of remote insight into power usage, customer purchase patterns and detecting potential fraud. In addition, we will examine how easily, seamlessly and cost effectively utilities can deliver superior customer service through remote vending, managed metering services and Conlog’s cloud platform – saving utilities money and improving on their customer engagement.

Confirmed speakers:

Viven Perumel, Marketing Executive | Conlog
Desigan Govender Product Manager | Conlog
Lance Hawkins-Dady, R&D and Services Manager | Conlog
Sibusiso Skosana, Commercial Director | Conlog
Elungile Mzimba, General Manager | Conlog Nigeria