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2017 – Issue 4 – Supplement

NJNG

Combatting customer churn in utilities

Until a few years ago, utilities didn’t worry much about customers because of their monopoly as power, gas or water supplier. However, due to the unbundling of energy markets and increased competition in many...
OMNETRIC Group

What’s your excuse?

Cost, resource, perceived value. The three most common reasons utilities use to delay or avoid the process of managing data and applying analytics across the grid. Thankfully, we are starting to hear less of...

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