Palatka Gas Authority chose the radio frequency-based fixed network to improve service as well as reduce costs. In addition, the new system will allow more frequent and flexible meter reading. Today, gas meters are read according to a monthly schedule, and bills are sent out on a schedule based on when the meter is read.
Services, SMUD]Sacramento, CA and St Louis, MO, U.S.A. --- (METERING.COM) --- September 12, 2012 - Sacramento Municipal Utility District (SMUD) is to deploy Aclara’s consumer engagement software platform, in order to increase energy literacy, engagement, and related behavioral changes that help customers understand and manage energy usage and costs.
CCPPD]West Point, NE and St Louis, MO, U.S.A. --- (METERING.COM) --- April 10, 2012 - Nebraska’s Cuming County Public Power District (CCPPD) is to deploy Aclara’s Demand Response Management System (DRMS) to expand the load control capabilities of its existing TWACS network infrastructure.
The DRMS will enable CCPPD to dramatically improve upon its traditional load control model with flexible demand response capabilities and powerful analytics through a unified command-and-control center. With DRMS, CCPPD will be able to gain control of irrigation loads, automatically initiate and terminate events in response to signals from its wholesale power provider, and maintain load levels based on a pre-defined threshold.
President, Aclara]Seattle, WA and St. Louis, MO, U.S.A. --- (METERING.COM) --- January 20, 2012 - Calico Energy Services and Aclara have announced a strategic partnership to provide an integrated set of advanced load control, analytics, and demand response solutions to utilities.
Through the partnership, Aclara will utilize Calico’s software systems to create a Demand Response Management System (DRMS), which will provide the ability to perform forecasting, baselining and settlement. The Aclara DRMS will offer the integration capabilities provided by Calico’s Enterprise Service Bus to help utility customers mine information from and interact with a broad range of data sources, devices, and applications throughout an energy ecosystem.
Chairman & CEO,
Aclara]St Louis, MO, U.S.A. --- (METERING.COM) --- May 24, 2011 - Southern California Gas Co. (SoCalGas) is to deploy Aclara’s advanced metering infrastructure (AMI) solution and utility data management software to its approximately six million residential and most commercial natural gas customers throughout its service territory.
The project was approved by the California Public Utility Commission (CPUC) in April 2010.
When completed, it will represent North America’s only fully integrated meter-to-consumer AMI system used by a natural gas-only utility.
The system, which comprises an integrated hardware, software and network architecture solution, will provide operational efficiencies to the utility, while engaging consumers to fully understand their natural gas consumption and related conservation opportunities.
“Our AMI solutions and extensive experience with large scale deployments make Aclara uniquely qualified to support SoCalGas in its efforts to improve operational efficiency and customer service, while proactively educating consumers on the benefits of reducing energy consumption,” commented Vic Richey, chairman and chief executive officer.
The project is expected to begin in 2012, with SoCalGas building out the AMI network infrastructure and installing the meter data management software. Then in 2013, significant ramp up is anticipated with the installation of the AMI metering devices.
[img:water_drop_0.jpg| ]May 10, 2011 - The City of Tallahassee has added presentation and analysis of water data to its Aclara ENERGYprism® online customer-care solution, the most widely used and tested customer-portal platform in the industry.
The ENERGYprism application provides easy-to-understand explanations of bill changes and colorful graphics that show customers how they are using electricity, gas, and now, water. The utility’s addition of water analysis augments its customer service initiative to give city residents consumption information, bill explanations, conservation tips, and more options for connecting with the utility online.
Aclara’s ENERGYprism application serves as the landing page for the City’s recently rolled out electronic bill-payment system. “Much of what we put into the water solution is built upon experience with millions of consumers at other utilities,” says Andy Zetlan, Aclara’s vice president of product management for software applications. “Our platform is the only one in the industry that ties together personal energy and water consumption data with conservation guidance.”
ENERGYprism for water operates in a similar way to Aclara’s applications for presenting electric and gas data, showing customers a breakdown of indoor and outdoor water usage. Breaking it down further, the system estimates how much is used for appliances, such as the clothing washer and dishwasher, as well as how much goes down the drain in sinks, toilets and showers. Simple, quick-to-complete home profile questionnaires allow customers to get even more personalized analysis and ways to save. In addition, the application presents water consumption on a daily and hourly basis.
The application also provides benchmark water-consumption data, so customers know how their usage compares to an average household as well as water-efficient homes of similar size and age. Plus, there are personalized recommendations on ways to reduce usage. As another customer service, the City added Aclara’s bill-to-date function, which allows customers to monitor their estimated bills. This function provides the information customers need to take action prior to receiving a high bill. As part of the service, individual consumers can set a consumption or dollar threshold that, if exceeded, alerts the consumer and prompts action to reduce usage before receipt of a large bill.
“It’s all about delivering value to our customers,” says Reese Goad, utility services director for Tallahassee. Along with helping customers understand their gas, water and electric consumption, Goad hopes the new water data will help customers understand their bill overall.
“Customers tend to think of the bill as covering their electricity service only, but gas and water are in there, too. Sometimes, the water and sewer component are bigger than the electricity costs. We think this will help customers understand all the services they get for their money. We hope it will save them money, as well,” he adds.
[img:Plumb.thumbnail.jpg|Retired Navy Captain
Charlie Plumb]St Louis, MO, U.S.A. --- (METERING.COM) --- May 3, 2011 - The annual Aclara Client Conference, being held May 9-12 in Nashville, Tenn., will provide almost 650 gas, water and electric utility attendees the opportunity to learn about new Aclara solutions for advanced metering, network with peers and industry colleagues, and help drive Aclara’s product planning.
This is the first time in the conference’s 12-year history that it is being held in Nashville, home to the Country Music Hall of Fame, and a hub for pop, rock, bluegrass, jazz, classical, contemporary Christian, blues, and soul music.
This year, “No Limits” is the central theme of the conference. Retired Navy Captain Charlie Plumb, a former prisoner of war in Vietnam and one of the top 10 sought-after speakers in the country, will offer the keynote address. Plumb uses the “No Limits” theme to encourage audiences to recognize the opportunities that surround them, no matter what the obstacles.
Each year, the Aclara Client Conference provides up-to-date training to enhance technical and customer service skills when using Aclara systems. Customers attending the conference also are briefed on upcoming enhancements to Aclara products, including its STAR® Network system, TWACS® technology, and software solutions for customer engagement and meter data management, ENERGYprism® and Energy Vision®. Attendees provide feedback to Aclara and meet together to exchange best practices, share solutions to challenges, and validate strategic directions.
[img:BradK.thumbnail.jpg| ]Brad Kitterman, a utility industry veteran, has joined Aclara as its President.
Kitterman served most recently as President and CEO of Asahi Glass Company’s North America Division. In addition, he was President and Chief Operating Officer of Walter Industries’ $500 million U.S. Pipe & Foundry business and served as President of the North America Energy & Utilities business of LogicaCMG, which specializes in helping utilities get the most out of asset management and GIS systems.
[img:billing_0.jpg| ]Darlington, SC and Wellesley, MA, U.S.A. --- (METERING.COM) --- January 20, 2011 - Pee Dee Electric Cooperative has implemented Aclara’s mid-market meter data management system (MDMS) to enhance all aspects of its customer service, allowing the utility to refine its time-of-use (TOU) rates and improve customer billing for its 30,000 residential and commercial members.