consumer billing
Business
UK consumers missing out on potential £8.9 billion per year
UK consumers who fail to switch to more competitive offerings could be losing as much as a combined £8.9 billion a year, according to the latest data from home setup service, Just Move In.
Customer Services & Management
State of the consumer 2020
The Smart Energy Consumer Collaborative (SECC) recently announced the release of a new white paper, Identifying and Meeting Consumer Needs, that highlights successful programmes and services for residential customers from electricity providers across the United States.
Customer Services & Management
US net-metering is “under attack,” say New England residents
A group of unidentified participants called the New England Ratepayers Association has filed a petition with FERC asking the governing body to take over jurisdiction of net-metering remuneration for homes and businesses that install solar in the US.
Energy & Grid Management
ConEd announces $1.3 billion New York summer pandemic resilience plan
US mega-utility Con Edison (ConEd) has announced its 2020 summer resilience and energy efficiency plan for New York state.
Policy & Regulation
UK: energy bills to increase by £50 million as fixed tariffs...
Almost half a million households could see their energy bills rise by a combined total of £50 million despite economic pressures caused by COVID-19.
Policy & Regulation
Bringing blockchain to India’s power consumers
Electricity distributor BSES Rajdhani Power Limited (BRPL) has partnered with Power Ledger, a specialist in blockchain-based renewable energy trading, to install a large-scale peer-to-peer (P2P) energy trading trial in Delhi, India.
Policy & Regulation
UK lockdown could cost consumers an extra £52 million a week
The UK's national shutdown to flatten the curve of COVID-19 infections could cost the consumer an additional £52 million ($61 million) a week on household energy bills as an estimated 16.8 million people stay at home.
Policy & Regulation
UK’s poorest households pay triple for energy compared to better-offs
Lower-income households are paying as much as three times more for energy in terms of percentage of disposable income, than their most affluent neighbours.
Policy & Regulation
Ofgem locked consumers into paying more for longer – report
The UK's electricity network companies have provided a good service under Ofgem’s regulation says Britain's National Audit Office, however, the cost to consumers has been greater than it should have been.
Energy & Grid Management
UK ESO embarks on world’s first-of-a-kind approach to grid stability
UK's National has agreed on contracts with five parties, in what it says is a world-first approach to managing the stability of the electricity system.
