consumer experience

utility websites

Utility websites don’t satisfy like other service industries do – report

tility websites significantly underperform those of other service industries such as insurance, banking and credit cards, when it comes overall website satisfaction, according to a new report.
Thermostat

75% of US couples fight over the thermostat

These and more insights were gathered from a group of 2,000 Americans living in domestic relationships in the "Thermostat Wars" report.
KWh energy tariff

Duke subsidiaries to increase tariffs for grid modernisation

Duke Energy Progress and Carolinas, have filed proposals with the Public Service Commission of South Carolina to increase tariffs to raise funds for grid modernisation projects. The...

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