customer engagement

About Australian Utility Week 2019

Date: 14-15 August 2019 Location: Melbourne, Australia Australian Utiity Week is the leading digital utility expo in the region and it's an annual meeting place for...
carbon free

100% carbon free by 2050 – Achieving the Xcel Energy goal

David Eves, VP - Utilities Group for Xcel Energy looks at how the utility aims to achieve its goal to provide customers with clean energy by 2050
energy reports

Utility saves 41GWh using energy reporting for non-AMI customers

Rocky Mountain Power has saved over 41GWh by employing analytics for its non-smart meter customers within a year.
utilities

2019 study reveals the most trusted utility brands

Escalent has released the results of a study conducted to understand consumer trust on their utilities.
customer programme

ComEd customers save $4 billion thanks to efficiency programme

ComEd customers have saved a total of $4 billion on their electricity bills since the company introduced its programme to help families and businesses save money and energy in 2008.
SECC, customer satisfaction

Optimising consumer engagement – SECC weighs in

The Smart Energy Consumer Collaborative (SECC) has released the latest in a series of white papers that highlight successful customer programmes and...
home energy efficiency

Dominion Energy offers residential home assessments at discounted price

US-based Dominion Energy, a utility with over 7.5 million gas and electricity consumers, is now offering home energy efficiency assessments at discounted price.
energy reports

Urjanet launches utility customer data solution

Utility data aggregation company Urjanet has announced the launch of Urjanet Connect, a suite of tools enabling utilities to request and receive access to their customers’ utility login credentials for onboarding to the Urjanet Utility Data Platform.
DistribuTECH 2020

Exploring changing utility dynamics

DistribuTECH 2019 was an unprecedented success as the global utility community came together to continue to explore the changing energy landscape and...
Molndal Energi

Swedish multi utility partners to enhance customer engagement

Molndal Energi has contracted with Eliq to deliver its customer engagement platform to the company’s residential energy customers.
video

What do consumers really want?

What do consumers really want from their utility? At DistribuTECH 2019, Patty Durband, president of the Smart Energy...

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