customer information system

n this episode Steffen Funck from Statkraft Ventures GmbH shares his insights on the platform business model and how it is changing utility strategies and mindsets.

The UK’s electricity network companies have worked together through the Open Networks Project to launch System Wide Resource Registers, which will give the entire industry more information about connected generation over 1MW.

In the US states of Colorado, Denver Water has signed a five year deal with Speedpay to improve its customer interaction and billing system. Speedpay will provide the state's oldest and largest water utility with...

In the US state of Texas, energy retailer GridPlus has partnered with customer information solutions firm SmartGridCIS to innovate its energy procurement and management. GridPlus will use a blockchain technology to automate its energy billing...

According to the Smart Payment Association, 2.3 billion payment chip cards were shipped globally in 2017 by its members. Contactless cards account for over 70% of the shipments and strong demand has been observed in all...

A new report from Navigant Research states that while legacy customer information systems (CISs) have performed as cash registers for the utility industry, there is increasing pressure to upgrade these vital systems to perform...