customer information system

Statkraft

Emerging platform business models disrupting utilities

n this episode Steffen Funck from Statkraft Ventures GmbH shares his insights on the platform business model and how it is changing utility strategies and mindsets.
DER management

UK’s new registers open access to over 1MW of DER capacity

The UK’s electricity network companies have worked together through the Open Networks Project to launch System Wide Resource Registers, which will give the entire industry more information about connected generation over 1MW.
UK consumers

Denver Water digitises customer billing and interaction

In the US states of Colorado, Denver Water has signed a five year deal with Speedpay to improve its customer interaction and billing system. Speedpay...
GridPlus

Utility use of blockchain intensifies, GridPlus joins the queue

In the US state of Texas, energy retailer GridPlus has partnered with customer information solutions firm SmartGridCIS to innovate its energy procurement and management. GridPlus...
Distributech

Shipment of smart payment chip cards reached 2.3 billion in 2017

According to the Smart Payment Association, 2.3 billion payment chip cards were shipped globally in 2017 by its members. Contactless cards account for over 70% of...
off-peak

Utilities customer relationship management to reach $61.1bn by 2027

A new report from Navigant Research states that while legacy customer information systems (CISs) have performed as cash registers for the utility industry, there...

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