customer information system
Energy & Grid Management
Emerging platform business models disrupting utilities
n this episode Steffen Funck from Statkraft Ventures GmbH shares his insights on the platform business model and how it is changing utility strategies and mindsets.
Distributed generation
UK’s new registers open access to over 1MW of DER capacity
The UK’s electricity network companies have worked together through the Open Networks Project to launch System Wide Resource Registers, which will give the entire industry more information about connected generation over 1MW.
Smart Water
Denver Water digitises customer billing and interaction
In the US states of Colorado, Denver Water has signed a five year deal with Speedpay to improve its customer interaction and billing system.
Speedpay...
Energy & Grid Management
Utility use of blockchain intensifies, GridPlus joins the queue
In the US state of Texas, energy retailer GridPlus has partnered with customer information solutions firm SmartGridCIS to innovate its energy procurement and management.
GridPlus...
News
Shipment of smart payment chip cards reached 2.3 billion in 2017
According to the Smart Payment Association, 2.3 billion payment chip cards were shipped globally in 2017 by its members.
Contactless cards account for over 70% of...
Industry Sectors
Utilities customer relationship management to reach $61.1bn by 2027
A new report from Navigant Research states that while legacy customer information systems (CISs) have performed as cash registers for the utility industry, there...
