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residential electric utility

Engaging with the most valuable segment of the US electricity consumer market

US-based electricity providers have had the vision to become more consumer-focussed in their offerings and operations, however, this more customer-centric approach hasn’t been felt by all customers. That’s according to a consumer survey conducted by...
customer satisfaction

Customer satisfaction: Highest ranking utilities announced

Overall customer satisfaction with residential electric utility companies shows a seventh consecutive year-over-year increase, according to latest study.

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