Features and Analysis
At the beginning of the COVID pandemic, utility companies were quick to reassure consumers that there would not be disconnections for non-payment of bills.
Energy & Grid Management
Unpaid bills, electricity theft and meter tampering have challenged utilities since the installation of the first electricity meters. Now the market, facing enormous business challenges, is actively seeking some form of transformation to ensure sustainability.
Policy & Regulation
Today I see many utilities tackling fraud in a very siloed way - running specific teams that focus on specific processes, backed up with...