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US smart home device owners satisfied, but could be more engaged

The Smart Energy Consumer Collaborative (SECC) latest survey indicates lingering concerns about upfront costs and data privacy of smart home devices.
greenbird smart house

The emergence of the smart energy consumer

Over a decade on from the emergence of smart metering in North America’s residential electricity sector, the ‘smart energy consumer’ is now here.
fossil fuels, SECC

Podcast episode #11: The SECC and the modern energy consumer

Patty Durand, CEO of the SECC answers questions about modern energy consumers following research launched late last year.
State of consumers

State of the consumer 2020

The Smart Energy Consumer Collaborative (SECC) recently announced the release of a new white paper, Identifying and Meeting Consumer Needs, that highlights successful programmes and services for residential customers from electricity providers across the United States.
fossil fuels, SECC

Majority of Americans support transition from fossil fuels to electricity

US consumers are willing to transition from fossil fuels to electricity for transportation, heating, cooking and water heating, according to SECC.
utility consumer 2020

SECC white paper explores consumer needs in 2020

The Smart Energy Consumer Collaborative (SECC) has announced a new white paper, “Identifying and Meeting Consumer Needs,” highlighting successful programs and services for residential customers from electricity providers across the United States.

Industry insight: Interviews from DISTRIBUTECH 2020

We've put together the leading industry intelligence, insights and thought leadership content from DistribuTECH 2020, to bring you the best and latest in the US power industry, and the big predictions for the year and decade ahead.

The SECC on the state of the consumer and the importance of education

Patty Durand, President & CEO at Smart Energy Consumer Collaborative chats to Clarion Energy at this year's DISTRIBUTECH 2020 about the latest research from the SECC - particularly distributed energy resources, alternative rates and the state of the consumer.
DISTRIBUTECH

Ed’s note: DISTRIBUTECH kicked off with winners and site visits

Yesterday utilities across the United States were recognized at DISTRIBUTECH International for their best practices in consumer engagement.
customer experience

Consumer-centric utilities honoured

Today, the Smart Energy Consumer Collaborative (SECC) announced the recipients of the 2020 Best Practices Awards at the 2020 Consumer Symposium, hosted at DISTRIBUTECH International. The awards, now in their third year, highlight successful...

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