SECC
Customer Services & Management
State of the consumer 2020
The Smart Energy Consumer Collaborative (SECC) recently announced the release of a new white paper, Identifying and Meeting Consumer Needs, that highlights successful programmes and services for residential customers from electricity providers across the United States.
Smart Energy
Majority of Americans support transition from fossil fuels to electricity
US consumers are willing to transition from fossil fuels to electricity for transportation, heating, cooking and water heating, according to SECC.
Customer Services & Management
SECC white paper explores consumer needs in 2020
The Smart Energy Consumer Collaborative (SECC) has announced a new white paper, “Identifying and Meeting Consumer Needs,” highlighting successful programs and services for residential customers from electricity providers across the United States.
Policy & Regulation
Industry insight: Interviews from DISTRIBUTECH 2020
We've put together the leading industry intelligence, insights and thought leadership content from DistribuTECH 2020, to bring you the best and latest in the US power industry, and the big predictions for the year and decade ahead.
Policy & Regulation
The SECC on the state of the consumer and the importance...
Patty Durand, President & CEO at Smart Energy Consumer Collaborative chats to Clarion Energy at this year's DISTRIBUTECH 2020 about the latest research from the SECC - particularly distributed energy resources, alternative rates and the state of the consumer.
Features and Analysis
Ed’s note: DISTRIBUTECH kicked off with winners and site visits
Yesterday utilities across the United States were recognized at DISTRIBUTECH International for their best practices in consumer engagement.
Policy & Regulation
Consumer-centric utilities honoured
Today, the Smart Energy Consumer Collaborative (SECC) announced the recipients of the 2020 Best Practices Awards at the 2020 Consumer Symposium, hosted...
Policy & Regulation
SECC report reveals what energy consumers want in 2020
Smart Energy Consumer Collaborative (SECC) has released its 2019 analysis which reveals five key themes on consumers’ top energy-related needs and...
Electric Vehicles
Toolkit helps utilities educate consumers about EVs
The SECC has released an Electric Vehicles Toolkit, which utilities can utilise to educate their customers on the coming wave of electric vehicles (EVs).
Smart Meters
What consumers want from energy usage data
The Smart Energy Consumer Collaborative released a new report which reveals what residential consumers want to know from their electricity providers about the energy usage data.
