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Truckee Meadows

Truckee Meadows to deploy 110,000 automated water meters

Truckee Meadows Water Authority has selected Sensus to reduce non-revenue water as well as improve customer services.
Kuopio water management

Tender: Finland’s Kuiopio Water seeks customer management system

The system must be user-friendly and customer-friendly and enable electronic services and their development as far as possible in the future.
UK billing

Over 2.5 million UK households unfairly charged for utilities

A new survey conducted by Echo Managed Services has found that just shy of 10% of UK customers have received inaccurate energy bills in the last 12 months.

Consumer AMI project helps DEWA pocket global business excellence award

DEWA has been recognised with the global excellence award for its efforts to help consumers reduce their water usage and bills.
uk consumers

Two-thirds of UK consumers want more water billing transparency

Nearly two-thirds of UK consumers want greater transparency regarding how their money is used.

11.9% growth in utility customer information systems market

A new report analysing the customer information systems market within the utility industry forecasts the sector to record 11.9% growth between 2018 and 2023. The market is expected to increase its revenue generated from $877...

DEWA automates metering for 80.6% of Emirates customers

The Dubai Electricity and Water Authority has installed smart meters to 80.6% water metering points in the Emirates.
UK consumers

Denver Water digitises customer billing and interaction

In the US states of Colorado, Denver Water has signed a five year deal with Speedpay to improve its customer interaction and billing system. Speedpay will provide the state's oldest and largest water utility with...

US city in Utah upgrades automated meter reading system

In the US state of Utah, Eagle Mountain city has selected Sensus to upgrade its automated meter reading system. The city is deploying Sensus’ FlexNet EasyLink Mobile Communications solution, IPERL residential and OMNI commercial smart...
billing services

DEWA billing processes meet international standards

Dubai Electricity and Water (DEWA) has received accreditation for its billing services and processes by verification firm SGS Gulf. The accreditation follows SGS Gulf reviewing the utility’s billing documentation, policies and procedures. Services and processes reviewed...