DST International Rolls Out HiAffinity to Africa


Johannesburg, South Africa – DST International South Africa (DSTi SA) – the leader in the development and implementation of smart software solutions, specifically focussed on Asset Management, Business Process Management, Utility Billing and Document Management, today announced that it has further expanded its product suite offering to the sub-Saharan and South African markets to include HiAffinity – a comprehensive range of software solutions for utility service providers.

HiAffinity’s predecessor – Custima – is still being utilised by some utilities in South Africa and sub-Sahara Africa and these clients have in the past utilised the management services of a reseller, Computers and Programs Africa (Pty) Ltd. DSTi took a strategic decision to consolidate its expanding range of solutions under one roof, thereby offering a more comprehensive client service and better access, particularly for our African clients.

Marisa Bellini, Director of DSTi SA said, “We are experiencing solid growth for our solutions in the African market, and particular buoyancy in the utility sector. The World Bank and the New Partnership for African Development (Nepad) initiative have identified the need for huge investments in Africa’s infrastructure and we see our relationship with our clients as that of a technology partnership. Our clients are becoming more customer- and delivery-focused and they are looking at their operating costs quite seriously, and we believe that the HiAffinity solution is ideal for the African market.”

HiAffinity has been installed at internationally renowned companies in the UK, Ireland, USA, South America, Australia and Bulgaria. A unique feature of this solution is that it is platform and database independent, and because it is scalable, it will maximise the price-performance.

Rudi Strydom joins DSTi as the business development manager for HiAffinity and brings with him more than ten years of experience in the African utility sector. “Our commitment to the African market will ensure that HiAffinity becomes the solution of choice in this exciting market. There is tremendous pressure for African utility providers to improve their services and enhance delivery to their customers, and our involvement with our clients will ensure that the software is kept up to date with regulatory, functional and technical requirements. The HiAffinity solution will ensure increased efficiency and reduced costs and I am delighted to be associated with this solution that will make a difference to the lives of ordinary Africans.”

About DSTi Billing
For over 25 years, DSTi Billing has led the market in providing innovative customer management and open billing solutions to the utility industries. DSTi Billings” business solutions transform typical billing and customer care tasks into valuable and efficient communications, resulting in loyal customers, increased revenues and decreased expenses. DSTi Billing is a wholly owned subsidiary of DST International Limited.

About DST International (DSTi)
With 19 offices and over 1300 professionals to support its growing client base, DST International provides a unique and comprehensive range of investment management and work management software solutions and related services to over 600 clients in 55 countries.

About DST Systems, Inc.
Our parent company, DST Systems, provides sophisticated information processing and computer software services and products that help clients improve productivity, increase efficiencies, and provide higher levels of customer service. DST is organized domestically and internationally into three operating segments: Financial Services, Customer Management, and Output Solutions. DST operates one of the most advanced data centres in the world, which provides information-processing services to support the products within each operating segment. These products are further enhanced through the integration of DST’s advanced technology and e-commerce solutions.