Metering awards


EPN’s Utility CIS/CRM Consortium, a membership-based peer group for professionals managing customer care and related technological initiatives within utilities throughout the world, is pleased to announce the winners of the 2004 Metering Awards Program.
Operated annually by The Energy Planning Network (EPN), which also operates a membership-based peer group founded in 1993 for North America’s largest commercial and industrial energy buyers, the Metering Awards Program received entries from utilities based in Australia, Africa, Asia, Europe, The United States, South America and Canada.

Winners for each category were determined by a panel of judges who scored entries on project innovation, project benefits, project management, and application quality. This year’s winners are as follows:

  • AMR Initiative in a North American Municipal Utility: Boston Water & Sewer (USA)
  • AMR Initiative in a North American Investor Owned Utility: PPL (USA)
  • Metering Revenue Assurance Initiative in a North American IOU: Niagara Mohawk (USA)
  • Metering Revenue Assurance Initiative in Africa/Asia: Ekurhuleni Metropolitan Electricity (South Africa)
  • Metering Revenue Assurance Initiative in a North American Muni: Region of Peel Water & Wastewater (Canada)
  • Metering Initiative Using the Internet: Consolidated Edison (USA)
  • AMR Initiative in Europe: Guernsey Electricity (UK)
  • AMR Initiative in Africa/Asia: City Power Johannesburg (South Africa)
  • Use of Metering as a Customer Care Tool: NESA (Denmark)
  • Demand Response Initiative: Anaheim Public Utilities (USA)
  • Prepayment Initiative: The National Electricity Council (Sudan)

The judging panel for the 2004/2005 Metering Awards Program brought together a unique mix of professionals representing utilities worldwide like Gaz Metro (Canada), Entergy, Western Massachusetts Electric (WMECO), Consolidated Utility District, Cinergy, Suffolk County Water & Sewer, Northeast Utilities, Consolidated Electric Cooperative, Entergy and others.

“With entries coming in from utilities representing virtually every corner of the globe, this year’s winners deserve high praise for their efforts,” says John Hoggard, Managing Director of EPN’s peer groups. “The scoring process was quite intensive, with many former utility winners volunteering their time to judge this year’s submissions. All the judges took their job very seriously, and I’d like to commend them – and their respective utility employers – for helping to recognize other utility colleagues for superb metering initiatives.”

EPN’s Awards Programs represent an unprecedented collaborative effort by all types of utilities working together to recognize other utility colleagues for excellence. “This is truly a cross-industry effort, with representatives from gas companies, investor owned utilities, water companies, municipal utilities and electric cooperatives all coming together to jointly recognize excellence,” says Hoggard.

Winning utilities will be honored at a by-invitation-only Metering Awards Workshop being held in Las Vegas on April 11, 2005. The workshop forms part of the Metering, Billing, CRM/CIS America 2005 conference and exhibition.

For more information on this event, see or