22 – 25 March 2009
Miami, FL, USA
Contact: Ryan Matthews
Tel: +27 21 700 3500 (International) or 888 559 8017 (USA)
Fax: +27 21 700 3501 (International) or 413 487 6276 (USA)
Now in its 10th year, Metering, Billing/CIS America has established itself as the industry’s foremost metering and customer service event.
Metering, Billing/CIS America provides a major networking platform for stakeholders involved with customer-end technologies (metering, billing and CRM/CIS systems) within the North American water, gas and electricity utilities sector.
There is a noticeable shift in trends as a greater focus is now being given to the smart grid, the infrastructural base upon which smart metering and intelligent network applications will rely. The role of the customer cannot be disregarded as it is endlessly important for utilities to engage and communicate with their clients. Customer service and data management will be examined, along with a series of presentations covering demand response and demand-side management.