Results of customer satisfaction survey

Consultants JD Power have released the results of a customer satisfaction survey of Britain’s electricity and gas suppliers. Powergen, which has taken on thousands of new customers in the north and east of London after the collapse of TXU, came out top of the electricity utilities, while Scottish & Southern and Scottish Power were the top-rated gas suppliers.

German-owned npower came out worst in the survey, with the French government-owned EDF Energy, London’s main electricity supplier, being rated second worst.